Support
We are here to help with trips, payments, accounts and safety concerns.
Contact us
Email support@skyride-ng.com from the address on your Skyride account. We reply by email.
If you are on a trip and feel unsafe, contact local emergency services first (112 in Nigeria), then let us know so we can follow up.
What we can help with
A trip
Lost item, route or driver issue. Tell us the date and time of the trip and what happened.
Fares and payments
A charge you do not recognise or a refund request. Include the trip date and the amount.
Your account
Login problems, identity verification, or changing your email or phone number.
Driving with Skyride
Send your name, phone number and vehicle details. Our team will explain the document check and next steps.
Delete your account
You can delete your Skyride account and its data at any time. See how to delete your account.
Policies
Read our terms of service and privacy policy.